Our agent and her team planned a two-week tour Italy for my family and I in July 2016. In the planning stages they were completely knowledgable and professional and suggested side-trips and activities that I would likely never have discovered on my own. They also suggested hotels and tours based on personal knowledge and experience, not just internet reviews.
In every city we visited (Rome, Florence, The Cinque Terre, Venice and Bellagio) we were met and treated like family by the professional guides and drivers that our agent had arranged. Almost all of our guides knew our agent personally as she travels to Italy frequently. Although we had no issues with our trip, our agent gave us her personal cell phone number, just in case. That, to me, is the essence of professionalism.
The trip was the perfect mix of activities and tours along with free time to explore on our own. For most of our family, this was their first trip to Italy and they thoroughly enjoyed every moment.
Tuscan cooking lessons outside of San Gimignano
Private boat tour of the Cinque Terre.
Guided tour of Ostia Antica, a smaller version of Pompeii, just outside of Rome.
Nothing. The trip was the best planned, most enjoyable trip we've taken in our many years of traveling to Europe.
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