We just got back from our trip Budapest, Vienna & Prague, and it was awesome. This is now the second time I use Zicasso (it won't be the last time) and everything worked like clockwork, from the first email contact right through to actually arriving at our destinations and organization, it was an absolute pleasure.
This travel company was a perfect recommendation, professional service, in depth descriptions and brochure and very helpful with extras, I can highly recommend them. Our agent was always prompt to return emails and made valuable recommendations through her own experiences, thank you it was real pleasure.
In Vienna definitely the arrangement of Dinner & Mozart Concert, the 4 course dinner at the hotel and of course the transfer with horse & carriage to the concert.
The choice of guide in Vienna was superb, he really went out of his way to make us feel at home in Vienna.
The lady who was our guide in Budapest had an incredible knowledge of the history and the sights she show us, 10 out 10 for her too. Also her restaurant recommendation was excellent.
Prague was also a hit with our guide, the sights were just awesome we have visited, we could have never done without such professional guides. A highlight also was the the wine tasting in Moravia where a hundred wines were at offer (thank God for our driver).
All in all the whole trip was successful, as we chose 5* star hotels, we were overwhelmed of their staff's friendliness, the cleanliness of the hotels as well as the quality and standard of the rooms and their restaurants.
The breakfasts in all establishments were just out of this world.
The only disapointment of our trip were the boat cruises on the Danube and the river Vitava, as this was mass tourism which spoiled the lovely views we had and also the buffet style food was very mediocre.
We would have like a more elegant and private affair, not sure if they exist, I didn't notice any smaller boats.
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