Excellent pre-planning and delivery of services. We wanted to tour Kent and East Sussex for a week and were very pleased with the route, sights and the flexibility we had. Our driver was exceptionally accommodating and knowledgeable of the area; the luxury vehicle (with a/c!) was very comfortable.
Our travel company took a lot of time customizing our lodgings. I needed a ground floor room (or lift) and separate shower. Our travel agent consulted with us stateside about various hotels which met those criteria. We were stunningly happy with our hotel (an upgrade upon arrival) in Ashford, Kent and the inn in Rye, Sussex. Great food and personal service at each place.
Let's not forget the beautiful sights we saw: Canterbury Cathedral, Dover Castle, White Cliffs, Leeds Castle, Sussex countryside, Battle of Hastings site and Abbey and many more. Our driver personalized each visit appropriately and managed to find a special place for tea or an historic pub so we could watch cricket on the village green.
My husband and I have used custom tours in other countries before. We give strong kudos to our travel company and will highly recommend them to our friends who are planning a custom and high quality tour.
Not much. Our travel agent was available 24/7 and quickly resolved a concern or two we had at the beginning of our tour. We're seasoned travelers and really enjoyed this custom tour.
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