This trip was a magical Christmas wish come true, and our travel agency arranged all the details perfectly for a memorable holiday.
We came to the company with a tall order--each family member had different ideas about how to spend the holiday. Our agent was able to make suggestions and tailor the vacation so that each person had their dream experience. And, I must add, we contacted her in the 11th hour. She was undaunted and was able to book everything we wanted quickly.
The icing on the Christmas cake for us was getting the "binder of many wonders," from the travel agency which was a well organized travel plan containing a detailed daily itinerary with all the pertinent booking information and tickets. This made for smooth and stress-free travel. It also became obvious to us that had we not had these tickets and pre-bookings, we would not have been able to enjoy some of the activities and attractions that were on our list.
This travel agent has a deep knowledge of the area and activities. She was always pleasant to work with and very prompt in responding to calls and emails—a true professional. It is clear that she makes customer service a priority and our experience was top drawer. I would use this company again and would highly recommend their services to other travelers.
Your overall comments on Zicasso
When I was mired in the planning process and doing research online, a Zicasso window popped up like a dream. That was lovely, but again I would have desired that earlier in the planning process.
Our family's goal with this trip was to enjoy a true English Christmas holiday. I felt this was best typified on Boxing Day in the Cotswolds. Our inn was host to the spectacle of the Dummer Beagles. The entire village turned out on our hotel's lawn and enjoyed a glass of port and visiting with the friendly hounds.
Our daughter, an aspiring toy designer, had the privilege of ringing the opening bell at Hamley's in London on one of the busy shopping days before Christmas.
My husband had a tour of Shepherd Naeme brewery, England's oldest brewery, and we stayed in a traditional English pub in Faversham. Delightful!
Near Faversham, my daughter and I had an amazing falconry experience which was capped off with a rare opportunity to walk in the woods at dark to fly the owls.
I would contact this travel agency earlier in the process. I had been trying to book it all myself and became very overwhelmed. Our agent swooped in and saved the trip!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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