This Croatia travel company and our travel agent were wonderful! She planned a memorable first trip to Croatia for our family of 4 with our 2 boys ages 11 and 9.
We spent 8 days in Croatia, along the Dalmatian Coast. Our itinerary included Split, Krka National Park, Hvar, Ston, Dubrovnik, and Locrum.
While we initially planned to organize the trip ourselves, we are so glad that we opted to use this agent instead. Her first-hand experience with the hotels, the driving distances and transportation options, and all the details of the cities and sights helped immensely in coming up with our itinerary.
a. She came up with a detailed day-by-day custom itinerary based on our travel preferences and desired mix of tours and leisure time. She was great at listening to what we wanted and tuning the itinerary to match.
b. She was able to make sure all hotel accommodations were the best fit available (given our late booking) in terms of the view, amenities like pool, location, and sleeping arrangements with connecting rooms and family suites.
b. The English-speaking tour guides that she arranged for us were all amazingly knowledgeable - they knew Croatian history and culture in great detail, and were wonderful at sharing that knowledge and answering questions. They each were really enjoyable to talk to and you could tell they loved Croatia and loved sharing it with others.
c. All the drivers she arranged were also great - on time and very courteous. It was great to not have to worry about driving, directions, parking, etc.
d. One thing that really impressed us was how organized she was and how well she coordinated every aspect of our itinerary. She provided a clear day-by-day written proposal that included all times and details about when and where we needed to be for each day. She would call ahead to make sure our hotels, guides, drivers, special lunch reservation, boat tickets, etc were all ready and expecting us. She was extremely responsive to email and calls during the trip whenever something came up. One morning, it started storming unexpectedly and she was immediately available to present and suggest our best options and then was able to quickly reschedule our driver and tour guide for later in the day.
It was wonderful to be able to relax and enjoy Croatia, knowing that she was worrying about the details and that we didn't have to!
1. We flew in and out of Split. Instead, it probably would have been better if we flew into Split and out of Dubrovnik, to eliminate the need to go back to Split after Dubrovnik (~5 hr hydrofoil ride). But the flight details were our choice, not our agent's choice.
2. Book earlier so that we could get a room with a great view in both of our hotels.
3. At Krka National park, we would spend more time hanging out swimming at the base of the waterfalls.
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