We found Zicasso through a Google search and they recommended 2 local Costa Rican travel agencies. We chose this agency and could not have been more pleased with EVERYTHING. Our agent was fantastic! From the very beginning, we had a great experience planning our trip with him. He listened to our interests, made suggestions and then planned our trip accordingly. Our agent personally met us at the airport when we arrived and escorted us to our hotel, Hotel 1492. Once we arrived he made certain that we were well taken care of before wishing us a great week in Costa Rica.
Our trip to Costa Rica was 5 full days and 6 nights (4 nights at Arenal and 2 nights in Monteverde). We asked for a custom trip for the two of us and our agent planned our hotels, drivers, tour guides and made recommendations for our entire trip. All within our budget.
Letting our travel agent handle the details was the best decision we made. It took away all worry and focus off the daily details and allowed us to relax and enjoy every day and every place. Our custom trip was very reasonably priced and will definitely be traveling this way in the future. (In fact, we have already booked a custom trip to Italy for next year using Zicasso and a local Italian travel agency!)
Everything went according to our itinerary; there were no surprises. Not only were all of our travel arrangements taken care of, but all of our drivers and tour guides arrived as scheduled and seemed to know who we were. We believe our agent must know everyone in Costa Rica and made sure we were being well taken care of! In the future, we will be visiting other areas of Costa Rica and definitely will be using this company.
We had many enjoyable adventures on this trip: Guided Arenal volcano hike, organic farm tour and cooking experience with a local family, Gene went on a ½ day fishing trip on the Arenal Lake while Judy enjoyed a mud wrap and massage at the hotel spa, canopy tour (zip line), white water rafting on La Balsa River, crossing the continental divide, a coffee, chocolate and sugar cane tour, sky walk & tram tour, and guided night hike in the cloud forest.
However, we believe the "most memorable” part of our trip was spending time with the Costa Rican people (drivers, tour guides, hotel staff, waiters) and learning about everyday life in Costa Rica. We were thoroughly impressed with the people and their desire to ensure our trip was enjoyable. We also thoroughly enjoyed the authentic Costa Rican foods and drinks.
We really can’t think of ANYTHING we would do differently. We loved it all and definitely will plan another Costa Rican trip with this agent!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"The service from this travel agency was excellent."
"Our travel agency did a great job arranging all of the details and logistics so all we had to worry about was having fun...
"[Our Costa Rica] planned a fantastic trip with every detail organized for us from the start with friendly drivers greeting us...
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Headquarters: 1580 W. El Camino Real, Suite 12,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA