We made inquiry about Costa Rica from Zicasso with the intent of arranging a trip of about eleven days. This travel agency called us at our home the very next day with offers to help plan just the type of trip that would be most enjoyable for us. I was amazed at how quickly they responded. Throughout the planning process, they frequently contacted us with suggestions and information by telephone and via Email. We felt we were in daily contact with them. They were always courteous, never pushy and had wonderful suggestions that excited us. We decided what we would budget for the travel and they planned around our budget. They were exact and did not try to push us for more than we wanted to spend.
Our travel agency was among the best travel agencies we have ever used. We were met at the airport by one of our agents and his wife and our entire itinerary was arranged. Every venue was better than expected. Our agents anticipated our every need. We had several different guides along the way and every one of them was friendly and extremely knowledgeable. We felt that we were the focus of their entire day. We had several different drivers over the eleven days we spent in Costa Rica. We left our hotel to meet them and always the drivers were there early waiting for us. We began to be ready earlier ourselves so we would not keep them waiting.
We learned that our travel agency had quietly followed up on every excursion we made to be sure all our needs were taken care of.
We would always use this travel agency in the future for Costa Rica travel and we give our highest recommendation to them to all who may be interested in visiting that wonderful country.
Ross and Kaye W
It is hard to say what was the most enjoyable part of the trip. All of it was fantastic! Perhaps the happiest surprise was the quality of the accommodations. Our last several days were at a hotel in Manuel Antonio Park area. The hotel was simply amazing in every respect. The quality of accommodation was first class and the location made the property on which the hotel was situated become both an amazing combination of rain forest animals and birds and spectacular beach.
It was also memorable that our travel agency arranged for us to meet and interact with local people in the "cloud" country. We loved it.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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