We just came back from a wonderful week long vacation to Costa Rica. As a birthday present for my 13 year old daughter it was important to plan the perfect trip of her dreams. This travel agent was great to work with in planning this memorable trip. He was responsive and friendly and most of all very knowledgeable in making best recommendations for our families needs. To maximize our experience in Costa Rica we travelled to three different areas, Monteverde, Arenal and Guanacaste. The travel agent made all of our local travel arrangements with lovely guides and great drivers. Everyone was on time and super helpful. Our adventures included zip lining, touring a coffee/sugar/chocolate plantation, a bat sanctuary, white water rafting, hanging bridges, an organic farm and a river float. Each hotel we stayed at was high-end while maintaining the essence of Costa Rica.
Also, it was incredibly comforting to be in the care of a local travel agent for any on the spot incidents. On our last day we received notification from our airline that our flight was two and a half hours delayed just 10 minutes before we were supposed to leave for the airport. I called our agent and without hesitation he made arrangements to postpone our pickup so we could enjoy more time at our hotel instead of sitting at the airport.
Our favorite experiences were the zip lining and white water rafting. I feel that this company connected us with great operators of these adventures where we felt safe to enjoy these exhilarating experiences.
I would probably leave out the river float. As great as it was to see some crocodiles, monkeys and other local birds and animals, we had similar encounters on our other excursions and the float was an hour and half in direct sunlight and heat. We had already gotten sunburnt on the rafting trip and this felt unnecessary at that point.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Throughout our experience - from planning to the trip to the airport on our last day - our agent was responsive, attentive,...
"Working with these agents was easy and seamless."
"I would definitely book again with this travel agency. At every step of the way, the travel connections came off without a...
Copyright © 2019 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 1580 W. El Camino Real, Suite 12,
Mountain View, CA 94040, USA
Denver Branch: 1437 Larimer Street, Suite 200,
Denver, CO 80202, USA