Zicasso was AMAZING from start to finish in the planning our perfect family vacation to Costa Rica. When starting the planning process, they listened! We explained our desires for what areas we wanted to visit, the types of activities that we wanted to incorporate into our vacation, and our accommodation needs. They gave us very helpful recommendations and suggestions followed by the creation of an initial itinerary for us to review. They were always patient, very pleasant, available, and quickly responded to our numerous questions both by email and telephone calls. They sent both printed information as well as web links for us to review suggested activities, hotels, and regions of the country that we were to visit. After several weeks of making some adjustments, we solidified and finalized our itinerary. Traveling, especially internationally with a family, can be stressful. Zicasso made everything so easy and stress free. They arranged all of our hotels, activities, transportation, and even dinner reservations. All we had to do was show up. We had greeters at the airport, individuals to help us with our luggage, and drivers to our hotels as well as to and from all of our activities. They had a day by day itinerary printed for us so we knew where we were going, what time we were being picked up, and what we needed to bring/wear for each activity. Everyone that they contracted with were professional, pleasant, and dependable. This included the drivers as well as the sites for our activities. The hotels were amazing! Restaurant recommendations were superb! All of our activities were amazing. Individuals from our travel agency checked in with us throughout our vacation to ensure we were doing well and gave us a 24-7 number to call if we had any issues. Of course, we never needed to use it because the vacation ran like clock work. This was the most perfect and memorable family vacation and we have Zicasso to thank for that. I would recommend them to everybody without hesitation. I am very appreciative for their time and really feel as if they treated our vacation as if they were planning it for their own family.
Beside the ENTIRE vacation?? It was really memorable for the moment the plane landed until we left this beautiful country. We LOVED the Costa Rican people. Loving, friendly, welcoming, and enjoying life, and living every day to its fullest. Pura Vida or "pure life" is how they live.......living slowly and smelling the roses. As far as activities, it is hard to pick a highlight. We went Zip Lining (best we have ever done over the tops of the trees in the rainforest), horseback riding around the Arenal Volcano, hiking to waterfalls, over hanging suspension bridges, through tropical rainforests, and national parks. We soaked in natural hot springs with amazing surroundings. We saw sloths, monkeys, tucans, crocodiles, and amazing wildlife. We went white water rafting (a first) which was an incredible experience and an adrenaline rush. We sailed on the ocean and went snorkeling. We ate amazing Costa Rican food and drove the countryside between our two locations. The least enjoyable part of the trip was going home :(
I honestly would not change a thing! It was PERFECT in every way.
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"I had no problem at all with the tour company I worked with, or any of drivers and groups they set me up with."
"All pick ups and services were of a high standard. The hotels selected for us were all very, very good."
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