Our agent at this Costa Rica travel company far exceeded all expectations. My husband and I took five grandchildren ages 13-16 to Costa Rica for two weeks. To keep everyone on schedule and ensure we had all the activities on our wish list organized beforehand, I checked Zicasso for leads to agencies who could accommodate us. After reviewing all recommendations and perusing travelers' comments, I settled on this travel company.
The entire family was impressed with everything this travel company did for us. The itinerary our agent proposed for us was remarkable, both in scope and economy. She worked with me to fine tune our activities, transportation, and contacts we might need along the way. She arranged a perfectly marvelous, very personal, well-executed trip for a family of seven. Every activity on our wish list was carefully matched with our skill levels and budget. We particularly appreciated our agent's willingness to make last-minute changes with aplomb.
I can't say enough on our agent's behalf. When one of the children fell ill, she arranged for a physician to come to the hotel where we were staying; the doctor was professional, caring, and performed a thorough exam before providing immediate treatment and prescriptions.
Our travel company and our agent gave us the trip of a lifetime. The friendships we made in Costa Rica will be with us forever. I would not hesitate a moment to recommend the agency and, in particular, our agent. If only this company could arrange my personal life with such precision and joy...
Everything we asked for was arranged: clean, comfortable accomodations with wonderful amenities; friendly and knowledgeable guides and transportation specialists; all the activities we requested, with local vendors who provided safe, educational and/or physically and mentally enriching experiences. In particular, we loved the rain forest ziplining, horseback riding, plantation and volcano hikes, stand-up paddling/snorkeling/kayaking lessons, wildlife park excursions, and rappelling down waterfalls.
Not a darn thing. It was the perfect trip of a lifetime. Thank you to our travel company!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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