This was our first time using a travel company and it won't be our last! What a fantastic trip and it was thanks to the hard and thorough work that our agent did for us. We packed a lot into our 18 day trip, including five internal flights, a car rental, a boat/bus tour, two walking tours, 9 different hotels and multiple dinner bookings. Included with the internal flights were multiple airport transfers - and every one was completed seamlessly, punctually. All the stress we normally endure on a holiday was removed, and replaced with rock star service. We're not sure we can go back to independent holidays :) We had a few questions along our way, and our agent responded within moments each time, and checked on us regularly. Our travel agency exceeded our expectations, including ensuring we had an early check in for our dawn arrival, with a welcome basket of wine and dulce de leche and snacks. For those hesitating about sending money to the company or providing credit card details, put your doubts away. We'll be using this agent again.
Every stop we made was memorable for different reasons. The boat crossing from Bariloche to Puerto Varas was gorgeous, even in the rain, the wine valleys offered us fantastic views and wines, and Iguazu Falls might have been the star. We were up early to walk a trail and couldn't stop smiling or saying Wow. We also had some amazing meals. A shout out to the walking tour of Buenos Aires organized by our travel agency. Our guide was warm and knowledgeable and cheerful even in the face of a two hour tour in the rain.
We would probably have opted for more days in Buenos Aires and fewer in Santiago and Valparaiso. It would have been good to get to know BA more, or to use its proximity to Montevideo to work in a visit there. Either that or more days in Puerto Varas which we really loved. We would also love to come back and see if we could complete the lake crossing when the sun is shining. I bet it's amazing when it's clear, because we loved it even in the rain. Oh, and we would have packed a few more sweaters - it was cooler in all of our stops than we anticipated (we did the tour in late April).
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