I booked this travel agency through Zicasso in order to facilitate a trip to Bali, Indonesia for my 23 year old son and myself. I book our respective travel to/from Bali (not sure I would do that again) but our agency did all our planning in-country. This included several days in Ubud, then three days diving off the NE coast of Bali, travel to Lombok and three days of diving on the Gili Islands, and then our final return to Bali and home. Our travel agency was very responsive to my concerns and intentions and I thought they put together an excellent itinerary. Whenever I had a question, both outside the country and within the country, there was someone I could contact for help. I would definitely use their services again.
There were many memorable moments but among my favorites:
A sunrise hike up Mt. Batur.
Diving on the USS Liberty and "muck diving" for Nudibranchs.
Seeing the terraced rice fields of central Bali.
Learning about Balinese culture and religion.
I would give myself a slightly longer period of recovery upon landing before I started my travels. Honestly, I got a bit confused by crossing the dateline and what that would mean.
I might also use a travel agent to book my international flights instead of doing that myself.
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