We highly recommend this company as a travel specialist agency. We just returned from a 17-day family (all adults) vacation to Australia. We worked with our agent in the planning process. We discussed where we wanted to visit, via email and phone. Our agent made recommendations, then sent us several planning drafts. When we accepted the final draft, we received detailed information about all our tours, hotels, ground transportation and in-country flights (6), via both email and registered mail. The detail provided to us was impressive. For the entire 17 days, everything happened smoothly and on schedule. One of our family is a vegetarian and two have food allergies. This information was communicated by the company to every venue, where food was planned (hotel, tour, in-country flights). While in Australia, I called the General Manager in Australia with a question then to request a last minute tour adjustment. She was conveniently available both times, by phone. She was responsive, pleasant and speedy in managing our interests. We will not hesitate to use this company again and highly recommend their expertise.
The following is a list of memorable parts of our trip.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Very helpful in planning and providing financial detail to meet budgetary needs."
"This outfit did an excellent job and gave us great service."
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