Great communication and responsiveness in planning and during the trip. The travel planner was most helpful in offering suggestions and advising us on pacing ourselves and setting reasonable expectations for how much ground we could or could not cover.
We loved the variety of experiences from hikes and climbs to hot baths and wine tours. I couldn't choose a favorite, as we saw and did so much.
I would establish a better plan for bad weather contingencies. Our one regret of the trip was missing one of our "must sees" (Fiordlands/Milford Sound) because our booked Fly-Cruise-Fly excursion was cancelled due to bad weather. We have received a full refund; however, we might have been able to take a different driving tour to get us to the Milford Sound location if we had planned the excursion earlier in our week there or even earlier in the day. In hindsight, planning a driving excursion rather than a flying excursion from the start would have greatly reduced the risk of a bad weather cancellation.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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