The Trip of a Lifetime that exceeded expectation
My husband & I cannot say enough great things about these agents and the team at this travel company!!! From our first encounter until we touched down at our home airport they took excellent care of us. We wanted to have a memorable celebration of our 15 years of marriage and this company far exceeded our expectations - not any easy thing to do as my husband sets the bar pretty high. Everyone involved with this company is top notch in customer service - professional, personable, flexible and always willing to go above & beyond. The owners worked with us prior to the trip to insure that everything we wanted to do was included, working with us to make minor adjustments along the way. The accommodations were superb - luxurious and unique. The drivers were wonderful, as were all the private tour guides that gave us a spectacular glimpse of Italy, its people, culture and history. Beyond planning a wonderful 2 week trip for us, the team at this travel company also was willing & able to accommodate my special medical needs. As a cancer patient I find my energies come & go, so at times I was unable to participate in planned activities. The company was able to re-arrange the schedule to allow me to enjoy activities when I was better able to join in. I'm also a bit more forgetful lately. As such, I left some jewelry in a hotel in Venice. The travel company was able to messenger the items to us in Sorrento before I even realized they were missing! If you want a truly unforgettable holiday where all of the issues, both large & small, are taken care of so that you may spend your time making memories & enjoying the wonders of Italy look no further than these agents and the entire team at their company. In fact, we liked this tour operator so much, we recommended them to numerous fellow travelers during our trip and we continue to rave about them to our family & friends now that we're home; something that is quite out of the ordinary for us. My husband & I don't go out of our way to recommend something unless it is excellent, and this company is the definition of excellence.
We discussed this at length both on the trip and after. Every location we visited had it's own unique charms; we truly could not chose a favorite. We enjoyed Tuscany, Florence, Modena, Venice, the Amalfi Coast and Rome; each place providing us new wonders and lifetime memories. If we had to choose a specific aspect that was most enjoyable it would have to be having the details taken care of for us. We didn't have to double check we had tickets or line up a tour guide our travel company took care of it for us so we could spend more time oohing & aahing over the wonders of Italy.
As this was our first time in Italy we wanted to see it all! However as anyone who has visited Italy knows that is a preposterous supposition; there is far too much to see & experience a lifetime isn't enough. If we could take this trip again instead of 2 weeks, we would take a month. This would allow us to gain a bit more depth to a wonderful trip more focused on breadth. Please note any changes we would make for the trip have nothing to do with the tour operator and more to us gaining a better understanding of the country and it's riches.
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