The trip was truly a once in a lifetime experience for my parents and I. Working with this travel agency was easy. I basically emailed them places I wanted to visit, hotels I wanted to stay in, duration of stay and they made everything happen. Everywhere we went, there was someone there waiting for our arrival to bring us to the hotel and someone to drop us off not just at the train station but right to the train itself - this was very helpful as the train stations were very busy and will be difficult to navigate on our own due to the language barrier. We had our own private guide at every city and they basically handled everything for us, making us feel like VIPs everywhere we went! And the food... Yummy! We ate Japanese food every single meal except for a few American breakfast buffet. We loved every meal we had there. The stand out was teppanyaki at Ukai Tei and kaiseki at Narisawa.
Staying at a ryokan in Hakone was the most memorable. Splurging on a suite with our own private outdoor onsen was so worth it. The memories of our time there and of having the kaiseki meal as a family in the suite wearing our yukata is something we will cherish forever. A close second was the upgrade to the biggest suite at the hotel Tokyo for the last 2 days at the trip was a sweet ending to the trip - the equivalent of a presidential suite! I'm sure having a luxury travel company like this one make the reservation for us played a role in this.
I would cut out a couple of temple/shrine and garden. Instead, I would add visiting Nara or riding a boat down the river in Arashimaya.
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