The trip was wonderful. The travel company was available at all times during the trip via texting and were very helpful with communication with hotel staff and guides. The programs and trips that they set up were great and we would likely have missed these if we planned the trip ourselves. The company was quite expensive, and this is fine, but they did not provide a clear list of what I paid for and there was no explanation of what was not covered by the very large payment that was made before we left. We did not know to expect another $3000 or so of spending in things that were not covered (local travel, some of the recommended sites to visit were not prepaid, shipping of luggage, and meals). For the cost that paid upfront, it seemed a little weird not to have these things paid for. Also there were 2 nights that were not great. The hotel had spiders and cockroaches, which actually required a call to the front desk and a consideration of moving hotels.
The guided visits to all of the wonderful sites. The visit to Mt. Fuji, the great food.
I would not stay in the traditional Royukan that was picked for us. It was cheap and dirty. A more upscale place is expected for the cost of this trip
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