It was an amazing vacation. We would give our travel company an overall rating of 4.5. There were only a couple issues with noisy, and very average hotel rooms. But they did fulfill pretty much everything on our wish list.
Seeing the arts, history, and beauty of Italy. All of our guides were excellent and very informative.
We wouldn't change much, maybe an upgrade in a couple of the hotel rooms.
TRAVEL COMPANY'S COMMENTS
Thank you for your review and feedback. We work very hard to give our client the best experiences. We originally had you in Rome with a complimentary upgrade guarantee but we had to change the hotel for you10 days prior to your arrival because you would like a room with a better view. We are very flexible as we would do whatever we can to satisfy the needs of our client. I wish I would have known the room was noisy to you as I would have taken immediate action and change you to another room or hotel. Our local guide had checked in on you on a daily basis and ensuring everything was satisfying to your expectations. I wish to see you again in Italy and share a good glass of wine, thanks again for your business and trusting us with your trip!
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