My experience with this travel agent was superb! Our agent and his team exceeded my expectations. Communication was prompt and responsive and every detail was well thought out and organized. Being new to Italy, we really appreciated our travel agent's insight and suggestions as he helped us tweak our itinerary to exactly what we wanted. He took into account things that weren't immediately obvious to us, like weather, traffic conditions, and local business operations during the holiday month for most Italians.I really loved that the only thing I had to worry about was buying our plane tickets. Literally, our travel agent and this company took care of every detail afterwards. We just hopped on the flight to Italy and were met every step of the way by friendly and knowledgeable people at every transfer, connection, and tour.I would gladly work with this company again in the future and have already strongly recommended them to my colleagues.
Cheese and pizza making excursion was surprisingly fun. Absolutely loved it! Our venetian walking tour guide was also phenomenal.Most enjoyable was knowing that our travel company was immediately available (our agent gave us his cellphone), local, and well organized. I was impressed by little touches like the routine faxes to our hotels 1 day prior to any transfer or tour reminding us of meeting times or providing copies of travel or tour vouchers. This attention to detail really set our minds at ease and confirmed that we made the absolute correct decision in going with this company.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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