Elena was absolutely fabulous to work with. She listened to my requests of having a fluid schedule but with some guidelines and they were executed perfectly.
We were originally set to fly into Rome on February 29, 2020, but put it on hold about a week before our departure. Over the next year and a half, Elena kept in contact with us until we were able to safely travel again. She honored all of our original payments and kept to our original schedule. Elena even went over the top to get everything rescheduled when I decided to rebook with short notice.
We enjoyed the guides she put us in touch with, and Fabrizio was absolutely a phenomenal guide for the Amalfi coast. We were lucky enough to have Elena give us a personal tour of Florence. Her intimate knowledge of the city and its history was five stars.
I highly recommend Elena and her team and I will definitely book through Zicasso again.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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