Sometimes it takes a leap of faith to put yourself in the care of a company you have no personal experience with. Traveling in a foreign country involves a lot of time, expense, and uncertainty. In the case of booking our vacation through this travel agency, it was the best decision I could've made.
Four of us--two couples in our 60s--spent 11 days in Italy, including stays in Venice, Florence, Rome, and on the Amalfi Coast. Every detail of our trip was perfect and each and every phase of the planning exceeded our expectations. From the accommodations to the seamless transfers, the intercity train trips, the day trips, and especially the guides, I can't imagine a better option or a better value. Our agent and his staff replied to every question and concern quickly and professionally. We provided our travel company a general idea of our interests, places we wanted to visit and our budget and they took our very rough sketch and returned a masterpiece.
More details about the guides he uses for personalized trips: I've done many group tours with great guides, but questioned the value of a personalized guide. Never again! The depth of knowledge, friendliness, personal experience and ability to tailor our tours just for us made the history come alive. All of the guides our agent selected in Venice, Florence, and Rome had advanced degrees and two had ph.D.'s. We spent two days with our guide in Rome and I believe he could have recited all 266 of the Catholic popes in order with details of each papacy. While other tourists were waiting in long queues then listening to recorded tour information through throwaway headphones,we were skipping the lines and being treated like VIPs.
Thank you Zicasso for recommending this company and thank you to our agent or giving us the best vacation of our lives!
The personalized guided tours that our agency set up: VIP Venice, Ancient Rome, Sistine Chapel, Vatican City, Florence, Tuscan day trip including Siena and San Giormangno, Pompeii, Capri.
At my daughter's recommendation, we stayed in Praiano on the Amalfi coast and had day trips to Pompeii and Capri. Unless you're going to just sit and relax on the Amalfi coast, I would suggest staying in Positano as our agent had recommended just because we spent too much time on the bus to and from Praiano.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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