Enjoyable experience from the start of the booking process through the end of the vacation!
I love the VIP Cooking Class! It was my favorite. My husband loved the VIP Ancient Ruins Tour in Rome (coliseum).
Tour more wineries, or tour an olive oil/vinegar plant/factory, & maybe do another cooking class. Get a VIP tour in Verona that included a guide to all the hot spots vs. just getting dropped off to figure it out on our own.
TRAVEL COMPANY COMMENTS:
Thank you so much for your kind review! I was so happy to hear that we were able to satisfy the interests of both you and your husband and your email stating how happy you were with the trip really made my day!
I did want to take a moment to comment on the items you mentioned in the review that you'd do differently. Of course the local products in Italy such as wine and olive oil are fantastic, and I know wine was a particular interest for you, which is why we included experiences to try wine from two different regions: a visit to a vineyard in the Valpolicella region outside of Venice, and a Chianti wine tasting/paring to accompany your cooking class! Unfortunately with your time and destinations, we didn't have much opportunity to include more trips to vineyards or producers of balsamic vinegar or olive oil as those would require a full day trip.
As for the Verona tour, I was a bit surprised to hear your feedback as we did specify during our proposals that this would be primarily self-guided. The main two sites are the arena and Juliet's balcony, whereas the rest of the city is fun to just wander and discover on your own. Although we do have guides of the city, this is why most of our clients are happy with the self-guided experience and a completely guided tour was not conducive to your budget. I am sorry we did not know you had wanted a more guided experience earlier and could have looked at possible solutions.
As you discovered, though there is always more to see and do in Italy and even a full schedule is not enough, which is part of the beauty of this country! Again, I really do appreciate you taking the time to complete the review and email us separately to share some of the joys of your trip. Getting to hear your excitement for the experiences is one of the reasons we love this business.
Thank you again for the kind review and please keep us in mind if we can ever be of assistance in the future!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"Our travel agent was wonderful and our family trip of a life time was Absolutely amazing!"
"This is a great company and they made our anniversary trip simply fantastic."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120-447,
Mountain View, CA 94041, USA