I wanted to plan a special trip to Italy for my daughter and me prior to her fall semester in Europe. Because we had never been to Italy and did not have a travel agent, I did a Google search, "Best Italian Travel Agency." One of the search results was Zicasso. Their approach seemed like a no risk proposition; we give them dates of travel, budget, areas of interest and they provide two or three agencies that compete for the business by proposing sample itineraries. I was highly skeptical at first but the whole experience was fantastic. Two agencies sent travel itineraries with a surprising amount of details (names of hotels, restaurant recommendations and sample activities) all within our budget. I called each agency and questioned them about their itineraries and their value proposition and ultimately selected this travel agency.
I could not be happier with the trip and the service provided by our agents. They were incredibly responsive upfront in answering my questions about the itinerary and customizing the tour for to fit our needs. We only had eight days in Italy and decided to visit Rome, Florence, Siena and Venice. They arranged all the details: private transportation to and from the airports, hotel reservations, private tour guides, museum tickets, train tickets, and restaurant recommendations. We did not have to worry about anything - they took care of all the details so we could relax and enjoy the trip.
Amazingly, every driver was on time at the designated location. They drove clean Mercedes Benz Vans with excellent air conditioning - a must for Italy in August. We had four private tour guides, one for each region - all were amazing and incredibly knowledgeable about their respective cities. The cooking class was the highlight of our trip. In the kitchen with a Master Chef as he prepared an incredible meal for my daughter me and two of our friends - as the Visa commercial says - priceless! It is hard to pick a second favorite experience: wine tasting at Caparzo winery, the boat tour of Venice, Gelato at San Gimignano, Siena's Cathedral or the sistine Chapel.
In summary, a wonderful memory for my daughter and me. Thank you Zicasso and our agents, well done!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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