The trip planned by this travel company for my family and me was simply spectacular; truly a once in a lifetime adventure filled with fantastic experiences, expert guides, and first-class accommodations. Our agent, worked with us early on to fully understand what we hoped to do/get out of our trip and then designed the perfect tour to meet every one of our needs. She was exceptionally knowledgeable and offered great insights and recommendations throughout the planning process. The planning of the trip culminated with our receiving a 30+ page customized tour book that detailed every day of trip so we never had a concern about what to or where to meet one of our guides. The book also contained dinner, activity, and other recommendations for each city of our trip. Our agent kept in contact with us throughout our trip to make sure that things were going well and to pass along updated information about the following day's itinerary to us.
All of the planning paid off as we experienced a fantastic vacation in Italy. The hotels recommended by our agent were great; right in the heart of the cities and exactly what we had asked for. The logistics of the trip were executed flawlessly, as drivers, escorts, and guides always met us exactly on time and where our tour book said they would be. The greatest part of the trip though was the tours and experiences found and planned by our travel agency. Each of the experiences (e.g., pizza-making in a chef's home in Rome, book-binding in Florence, glass-blowing/jewelry making in Venice) was fantastic and offered us the type of first-hand/hands-on experience that we had hoped for. The tour guides booked through our travel agency also were exceptional, extremely knowledgeable in their subject matter, passionate about their topic, and fun to be with.
Simply put, this agency planned and delivered the perfect vacation for us and we could not be more thankful for all of their hard work!!
Without a doubt, planning "special" first-hand experiences made the trip memorable and enjoyable for us as they added a unique perspective to our journey. Our agent and her team helped us find and book six such experiences, including: breakfast at the Vatican; pizza-making in Rome; a tour of Emperor Augustus' home and the home of his wife in Rome; book-binding in Florence; a day trip to Lucca; and glass-blowing and jewelry making in Venice. Each of these small group activities offered wonderful experiences and memories that quickly became the highlights of our trip.
The only thing that I would do differently if planning this trip again would be to extend the trip. Ten days was all the time that we had available for this trip and we easily could have used another 3-4 days to experience even more great adventures while there. If we do get a chance to plan an extended Italian holiday in the future, I will be sure to use this company to plan it for us as I could not have been happier with them!!
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