Very professional and accommodating. Arrangements were made from start to finish as described in our iteniary. The private guides and hotel rooms were fantastic in Rome and especially Florence but were really underwhelming in Venice.
Florence and the surrounding outings and our stay at the villa was absolutely amazing. We arranged for a day of a cooking class which was a big hit with kids and adults. This was not arranged for by the travel agency and I would recommend that they offer this to their next clients
Stay longer in the Tuscany region and less overall time in Venice. Eliminate the tour to Venice island with a guide since this was a waste of time and money
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