We are very glad to have the opportunity to work with Zicasso. Immediately after I contacted Zicasso, they referred three local travel agencies from Italy. They all gave me valuable advice and very distinct perspective of the travel plan. After evaluating all the options, we went with our selected travel agency as their proposal best matched with our ways of vacationing. It's a great pleasure to work with this agency as they are very friendly and professional. They have been very attentive to our needs from the beginning to the end. Throughout the trip planning process, they provided suggestion and listened to our travel and experience interests. They were willing to modify as we went through various iterations. Since it was our first trip to Italy, they really made it convenient to connect between different hops and maximized our time to enjoy each destination. We did not need to spend any time waiting in line. That was simply fabulous. Thank you!
In Florence, we enjoyed the learning experience with our very knowledgeable guide. We walked through the different part of the city and understood how the history had shaped up different perimeters and buildings of the town. We also had a great time at Galleria dell'Accademia as we learned more about Michelangelo and his master piece David.
In Siena, we had a relaxing time in the country side and brought ourselves back to the Medieval time. We were also fortunate to visit San Gimignano while they had the Medieval Festival. While staying in Tuscany, the views were just breathtaking.
It would be very useful if we could receive more info from the local tour guide about the detailed itinerary. This would help understand the need of booking a tour guide, a driver guide, or simply a transfer service. For example, when we visited the Murano Island, we had booked both a tour guide and a private water taxi at our disposal for four hours. After visited Burano Island for about an hour, we were merely dropped off to ONE glass making factory . It would have been more interesting to explore different parts of the island perhaps visit various local shops or other glass making factory on Murano.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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