The trip was planned by this travel company for my brother’s family and my family to Venice, Florence and Rome was excellent. Our agent took time to understand our requirements and worked diligently on our itinerary. She was flexible, creative, resourceful and responsive. She came up with a comprehensive plan for our trip within our budget. Overall it was a pleasant experience working with this travel agency and we had a once in a lifetime wonderful and educational experiences.
I worked with our agent a few months before the trip to come up with a proposal. It took a few iterations before we all agreed that was the best plan. She provided us a detail document from the first day of travelling, where to meet the driver at the airport and train stations, when we will be picked for the tour, how to get to the restaurants and when we will be picked up to take to train stations and airport to return home. Everything was spot on without a hitch. The document also describes what to expect and dos/don’ts. We had three tour guides and all of them very knowledgeable in the subject matter.
We stayed connected through email during the trip. Our plane from Montreal to Venice was an hour late and our agent informed the driver of the delay while we were in flight. She even called our hotel to make sure we arrived to the destination safely. The guide at the Venice train station was very nice. She made sure we got on the right train and seats before she said goodbye.
We loved all the three cities. They all have unique things to offer. We returned home about a week ago now but we still miss having croissants at breakfast. It was a fantastic trip and we’re looking forward to the next vacation abroad and we might return to Italy one day in the near future.
All things that we planned to do and see were exceeded our expectations. Thank you to our travel agent. We had a great time learning new culture, experiencing food in different regions of Italy and meeting people.
Just to mention a few, Gondola ride in Venice, leaning tower in Pisa, Santa Maria Fiore Cathedral in Florence, Trevi fountain, Coliseum and Vatican in Rome are the must visit places.
There were many more things to do and see in Italy. For next trip we would extend our stay to a week a least for each city.
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