First I will say the trip and the plans we made with Zicasso was wonderful. No trip is perfect and you cannot expect for everything to go as planned, but to me the real mark of a person and company is how they respond when things do not go well. With our experience the effort and care the team gave us was remarkable. Our agent was in contact with us every morning making sure we were on schedule and that we had met our guides, and the guides showed such enthusiasm and depth of knowledge for the tours even though they have given the same tour hundreds of times. A special shout out for our guide bringing Pompeii to life for us!
Leave them wanting more! That is the way I felt. Italy is so historic it is impossible to learn everything or do everything even if you moved there. Having said that our bottom to top two week tour hit many highlights but also the hotel placements, drivers, guides, and other transportation arrangements allowed for maximum exposure to the sites and history while eliminating the stress of travel, queues, and getting lost. I believe if we had tried to work with a regular travel company or make our own arrangements we would not have been able to notice how much Italy has to offer.
Our family of four each had different favorite memories but I think we can all agree the Mozzarella class in Ravello was delightful and Sienna was an unexpected delight with its history and stories, again the guide made the difference. It is worth pointing out that every stop had memorable/enjoyable experience but having local expertise to make the culture/people accessible and relatable was priceless.
The only thing I would change on this trip was the tour of the Amalfi coast. We traveled up and down the coast 6-7 times and at some points got a little car sick because of the driving conditions. The tour of the limoncello factory was a bit disappointing as our tour was in the afternoon and they only regularly have tours and manufacture in the mornings.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"It was such a great experience I will ONLY use Zicasso when planning our next trip."
"Our driver was above reproach! He went out of his way to accommodate anything we requested of him."
"Our travel agent - a true gentleman and provided seamless, professional, considerate service the entire time."
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