Our trip was incredible! From start to finish the trip was perfect.
We found this Italy travel agency through Zicasso. The companys founder emailed me with a sample itinerary and we began emailing to design the perfect trip for my family (2 adults and children 14 1/2, 13 and 9). Our agent answered all of my questions and provided an excellent level of service -- all before we even left for our trip. Prior to our departure, we received an email containing all of the vouchers for sites, museums, train tickets, cooking classes, etc. along with a detailed itinerary for each day of the trip.
When we arrived in Venice, a package was waiting for us at our hotel containing cute shirts for the kids and a fully charged cell phone. Our agent had downloaded maps of cities in Italy where we would be traveling as well as his number and his office number.
Our agent arranged for all of our transfers to and from the airports and from city to city. Everyone was on time, friendly, helpful and made the experience stress free. The guides that our agent hired to show us the beautiful cities were incredible. They were all so personable, knowledgeable, engaging and interesting. They were top notch and added so much to our time in each place we visited.
We spent almost two weeks in Italy and we can't wait to go back.This agency is an incredible travel company and this agent is exceptional. Whenever we go back, we will use this agent and his company and I recommend him to anyone looking to travel to Italy.
The most memorable parts of our trip were our walking tours throughout the cities (Venice, Florence, Siena and Rome). The guides that were arranged by this travel agency were fantastic. They brought the city to life for us and told us interesting stories and pointed out details and architecture that we might have missed if we were just reading a tour book or looking something up on a phone.
We took a pizza and gelato making class in Florence that was a highlight for all of us. It was great fun and delicious. We had the pleasure of going on a bike tour through Greve in Chianti with and that was an incredible way to see the countryside. Both the cooking class and the bike tour are examples of the people and companies this agent works with -- they added so much to our entire experience.
We also saw many different areas in Italy. I had been to Italy several times but my husband and children had not. We were able to create a trip that allowed us to all be amazed and delighted by the different places, excursions and sights. We started the trip in Venice, went to Florence by train (and a day trip to Pisa). We rented a car and drove to Siena on the way to Castellina in Chianti and then finished the trip in Rome. We stayed in different types of properties in each area -- all recommended by our agent -- and that added to the unique experience as well.
One of the most enjoyable parts of the trip was not worrying about a thing. All the transfers were taken care of as well as tickets to the sites we wanted to see. It made the trip effortless and allowed us to have more free time to wander and explore.
I would not change a thing if we did the trip again. I would recommend our trip exactly as we planned it. We were able to see and do so much and have a stress free and fun vacation. Whenever we go back to Europe, I will use Zicasso to find a wonderful coordinator for our trip. When we go back to Italy, I will certainly use this agent at this Italy travel company!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"We had an exceptional family holiday in Italy thanks to our travel agent and her company."
"Our travel agency was great to work with. They took care of all the details and allowed us to enjoy Italy without having to...
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