Both my husband and I work full time and are extremely busy. After a chat on the phone, we were able to generally convey to our travel agent what type of activities, hotel amenities and expectations we had for our trip - and she took care of the rest! She came back with a great proposal that we only tweaked slightly. It was very nice to be able to pay for the entire trip and not worry about paying for every little thing during the trip.
We were so excited about and impressed with the quality of information we received for our trip. A few weeks before our trip we received a packet of information that included our detailed itinerary (including small details like travel times from our hotels and suggested activities during free time), tipping guide, Italian translation book, tips for each area, and much more. Our agent set up time to review our trip with us so we felt very comfortable before heading out.
We ran into a snafu with a delayed flight and our travel company was on call right away rearranging our schedule and taking care of all the necessary changes. Communication and availability was top notch via phone and text. Every vendor we worked with from the private drivers to the tour guides was amazing - so courteous, knowledgeable and trustworthy.
We were truly able to decompress and relax on our trip because every detail was thought out and planned for us. This would have required several weeks of work by us and Zicasso/our travel company made it turnkey for us to enjoy every minute stress free. I have already recommended the service to my in-laws and have posted about what a great experience we've had on social media. I was truly blown away by the level of service we received. We will definitely use them again!
We absolutely loved our cooking class in Positano. The small space was filled with laughter and comraderie as we learned about Italian foods and some techniques we could use back home.
We also loved our day trip to Tuscany, which included a lunch on a farm that was absolutely picturesque and divine. The owner of the small inn and farm was a delight and our tour guide was so personable and helpful. The country side and sites were breath taking.
Stay longer! Spend more time in Tuscany.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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"Overall, satisfactory trip. Good for those who are extremely busy and don't have time to research or plan."
"Our trip was seamless and everything was perfectly planned."
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