Working with these travel agents in pre-planning this 17 day trip was a real pleasure. Their flexibility during planning details, and adjustments that had to be made during the trip outstanding. Our guide was fabulous--cheerful, knowledgeable, great sense of humor, extremely helpful and again very flexible. Flexibility was so important because mid-way in the trip my wife fell and suffered a complex fracture of her patella (knee bone). Our agent made arrangements for a wheel chair and crutches, our guide arranged for emergency medical appointments and he was almost like a private nurse, getting her in and out of the van, pushing her in the wheelchair, setting up options she could do while the 3 others of us toured castles, etc. All the time being selfless in a difficult situation. Our guide and travel agent helped to arrange air transportation home (early) for my wife to have surgery back home.
I cannot say enough positive things about the quality of the tour, and especially the quality of this travel company and their guides.
Just about everything except my wife's injury---the friendliness and kindness of the Irish people, the beautiful scenery, excellent and outstanding food, learning more about the history of Ireland, the museums of Dublin, staying in interesting hotels, Irish music in the pubs.
We want to return to visit the places we had to cancel due to my wife's injury. And would stay at Ashford Castle hotel for 2 nights, despite it being very expensive.
We would definitely use This travel agent and her company again. It was a pleasure working with them.
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