The itinerary that was arranged for us was excellent. This was our honeymoon, so we wanted some romantic days, but we aren't the type to be at a beach resort for 2 weeks, so we wanted to get out and see a good deal of the country in addition to some leisurely alone time. Our agent balanced this perfectly for us.
In addition to the actual itinerary, the service we received from the agency was exceptional. All of our drivers and guides were professional, friendly, and knowledgable. Our agent/contact point was available throughout our trip, and made us feel comfortable before and during our time there. They really went above and beyond what was negotiated/expected. This was in the top echelon of dedicated service I have experienced - in any industry, not just travel. Exceptional job!
There were many parts of our itinerary that would have been near impossible to find on our own. Specifically, the oyster farm and the two wine tastings/lunches were outstanding. Seeing the craft, artistry, and dedication of these 3 small businesses was an unbelievable experience that made us feel much more personally connected to Croatia than we otherwise would have. We were with the owners for 2 of these, and our guide for the 3rd was a close friend of the owners of the winery and restaurant. Being treated like their personal guests, and experiencing the fruits of their hard work and dedication to excellence is easily in the top tier of all of my travel experiences.
It's really hard to say anything could have been better since our vacation was so incredible. We stayed three nights in Zagreb, and that was the one and only place that we left where we felt we might have been able to spend our time a little better. This was our doing, as we did request the two day trips on both full days we were in Zagreb, and didn't ask to do anything specific in the city; but if we could do it again, we would have cut one of the day trips out (we preferred Slovenia day trip over Varazdin and the castle), and had a full day in Zagreb to experience more of the culture and things that a city of a million people can offer.
Otherwise, it was perfect.
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