This travel agency assisted my friends and I on our trip to Greece. We were initially unsure about the agency as there were limited reviews online, but decided to submit our interests on zicasso and see what happens. We were immediately contacted by our agent, who was very friendly and resourceful. It was evident in our interactions that he had read and understood our interests/expectations of the trip, along with the budget, and had planned accordingly. He even skyped with us, despite the time difference, at a time that was of convenience for us, and went through the suggested itinerary step-by-step, expressing keenness in understanding our goals, rather than forcing his views/recommendations. Our pre-departure communications with him were excellent and we felt quite confident and comfortable with the plan and with the agency. From the moment we landed in Athens till the day we left, everything went smoothly as planned in the detailed itinerary we received at every location. Every pickup was done on time and all the agents and drivers were friendly. We never felt alone or worried, we were able to enjoy our vacation to the fullest! All the agents were one whatsapp message away and were super keen to ensure that we enjoyed our time. The itinerary that our agent recommended in Athens, Mykonos and Santorini was excellent. We felt that we covered everything that we wanted within the limited timeframe that we had. I would highly recommend this agency to my friends and family, as it was truly a trip of a lifetime!
Athens - our agent had arranged a 6h walking tour of Athens and it was FANTASTIC and one of our favourite parts! Our tour guide was absolutely amazing, very passionate and interesting to listen to. Santorini - wine tour was AMAZING and I highly recommend it.
Our agent had arranged 2 cruises for us, one in Mykonos and one in Santorini. Unfortunately, since our trip was in June, the weather was unexpectedly not optimal for both of these cruises. The Mykonos cruise was very windy and we were unable to enjoy the sun and the view - the wind and the waves almost made it a scary experience. The food that we received on that cruise was also below expectations - we had stopped at a Fish Tavern, and thus we were excited to have some seafood. Unfortunately, our meal was mediocre chicken instead, so we were quite disappointed. The Oia Sunset Catamaran Cruise in Santorini was also unpleasant, as the wind and cloudy skies did not allow us to enjoy the sunset. These factors are definitely outside of the travel agency's control, but in retrospect I would have preferred not wasting money on expensive cruises when the weather is not optimal and would have appreciated the option to opt out in such situations.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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