Our travel agent was super responsive and when we needed to make a change or had a question he would respond within 3 hours. He was also very knowledgeable and our hotels were located in the best areas. We were centrally located but could never hear the busy streets below and it seemed that all the hotels were new or recently renovated. It was also really reassuring to have multiple local points of contacts in case we needed anything although we never did. We also had the best experience with the tours that we chose to do which was great because we had a variety of ages on the trip so we needed to accommodate the abilities of some without the others being bored and the trip exceeded our families expectations.
The experience from booking to while we were even in Greece was unbelievable. This agent is a true professional who listens to your needs, makes suggestions and then executes the trip to run smoother than one could imagine, all while providing 5 star transportation, guides and hotels. You even have an app that tells you the itinerary and who will be picking you up which was so much better than having 100 pages of paper printed out!!!!
We asked to go somewhere that was less touristy and our agent suggested the island Naxos. It was by far an amazing experience. We had a catamaran tour that was so much fun and the town had so many great restaurants and things to do. It is definitely somewhere that we want to go back to and explore! In Athens the tour company that we had that provided tours and transportations were like no other. We got such great insight from locals on their perspective and shared a meal with them because we had a great time. We really bonded with our tour operator and he was patient and answered all of our questions, provided us with anything we needed. The attention to detail blew us away.
We would stay longer in Naxos (our agent- recommended) over Santorini but other than that nothing. We will definitely book again with this agent and I will recommend the travel company and Zicasso for sure. We would love to see the other half of Greece in the future!
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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