We selected this travel agency to plan our trip to South Africa, Botswana, and Victoria Falls. Their representative was charming and responsive, both via email and phone. She listened with a trained ear to our desires, gave us good choices from which to choose, and after making several adjustments to our starting itinerary, came up with a delightful trip within our budget. It included all accommodations, airport transfers, three game parks, flights from location to location, and ended with a self-drive along the garden highway. It was everything we wanted.
Unfortunately, I became ill prior to departure and could not travel. We had purchased the trip insurance plan that our agent recommended, and were issued a check for the full amount of our sizeable claim one week after submitting it!
Working with this travel agency was a pleasure, and we look forward to booking this trip and taking it again within the year.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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