Our trip to France was a wonderful experience. The excursions you planned for us were fun and instructive and our whole interaction with your staff was excellent.
We loved the cooking class and the bike ride, both out of St. Remy. I just loved everything we did in St. Remy because I loved the quaint and personal feeling of the area. In Nice we also enjoyed our tour with Cecilia, she took us to Eze, bought us amazing typical food in the local market and then took us to a beautiful local vineyard.
Nice was also beautiful, but very noisy and busy in comparison to St. Remy. Also, just 1 hour after getting to Nice, my phone was stolen right out of my purse on the Promenade, so that was very disappointing. After a couple of days I managed to get over it and just enjoy the trip. Our guide's tour helped me feel better about the town.
The one problem we encountered was that we had 2 itineraries. The first was sent to us early and was very detailed and nicely written, easy to follow. About 1 week before the trip, we received a second itinerary which had some corrections about dates and specifics of the activities, but that second itinerary was not as nicely written as the first, not as detailed or easy to read, so we continued to read the first one, and therefor we got confused with some dates and places in our excursions. So my suggestion would be to make the second corrected itinerary more similar to the first, with ALL the information in it, so that your travelers only use one itinerary during the trip and they avoid any confusion.
The other thing that I feel could be improved is that the "drivers" we had in St Remy were just that, drivers. They were not tour guides. They hardly spoke, had a little trouble with English and in general were not very keen on telling us more history, etc about where we were. They drove us around in a large 8 person van and we were far away from the driver and could not hear him well. On the other hand, our guide in Nice was amazing. She drove us around in her car, which was a regular sedan, and talked to us all the time.
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