I have to say that this is a top notch, customer-oriented company. Details were well thought out and taken care of. Information provided in much detail. Every single staff member or associate that we dealt with were friendly, accommodating and appeared to really care for us.
Ah, there are so many. Having personal tour guides at numerous locations was truly wonderful. We didn't have a lot of time at any one location, so their knowledge and thoroughness helped us to take in the locality, history, social situation, etc. Frankly, in one location, Neuschwanstein Castle, if the personal tour hadn't been arranged I am quite sure we would have arrived, observed the tremendous crowds and chaos, and turned around without setting foot in the castle. Furthermore, there is no way we would have gotten the same sense of King Ludwig and the uniqueness of the building without that tour.
I am not sure as it was a way to see a lot of Germany in 10 days. I would have liked more time at most locations, but then we would have experienced less. This was a trip that I took with my two sons who had never been to Germany and likely won't have the opportunity again - at least in the near future - to experience the country, so the breadth of locations visited was important.
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