Our trip was a fabulous adventure! We loved every city we visited and every activity in which we participated. Working with this travel agent was great - exceeded all my expectations. Communication (phone, email, text) was easy and frequent.
Right from the first email, I feel that my agent wanted to help me plan my family's dream trip. The second agency that contacted me through Zicasso sent what seemed to be a generic itinerary without regard to the wishes I had expressed. Throughout our journeys, our agent maintained just the right level of communication - ensuring that our trip was enjoyable, and helping us when plans got a bit off-track (usually due to weather).
I could not have asked for a better trip or travel company.
In general, for both countries we delighted in the scenery, the flora, and the fauna. We enjoyed learning about the indigenous peoples and their cultures. Additionally, we felt that all of the people we interacted with were friendly, gracious, and fun.
In New Zealand, we loved the majestic scenery and the Lord of the Rings tours. We were able to see many beautiful areas of the countryside as well as having them linked to movies we enjoy.
In Australia, one highlight was SCUBA diving off of Heron Island on the Great Barrier Reef - the coral formations are out of this world! Another memory we will never forget was meeting our agent and her family. We were charmed by the entire family and we spent the rest of the trip laughing over remembered jokes, slang, and yummy food.
There is absolutely nothing that we would do differently. Throughout our trip we simply added new places and new adventures we would like to try the next time we visit Australia and New Zealand. Since our trip was in summertime, we want to visit during a different season.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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