We just returned from a wonderful trip to Chile (Santiago and Valparaiso), Easter Island and Argentina (Buenos Aires and surrounding) that was perfectly planned by our travel agent. We are a family a four with two tweens so needed travel to fit all of our needs. Our agent was responsive in the planning process, working and reworking our itinerary until it was just what we wanted. She was very knowledgeable and arranged so many wonderful activities and excursions for us. Our hotels were top notch and centrally located. Our drivers were punctual and pleasant to work with. Our guides were exceptional--so knowledgeable and fun! We had a snafu with our bags coming from Easter Island and had to go 48 hours without them. Unbeknownst to us, when we arrived in Argentina, our agent had arranged for our driver to stop at a store on our way to our accommodations so that we could buy a few days worth of clothing. She also called the hotel in a different city to make sure that they were ready to accept our bags when they were delivered to the hotel ahead of us. This was above and beyond typical service!! We would definitely use this travel agency again on future travels!
There were so many enjoyable moments during our trip:
1. Our tour to Valparaiso was a lot of fun. Our guide was excellent, tailoring our tour to be fun for us as well as our children, even with a stop for hot chocolate. Our meal there was decadent, and it was a pleasure to dine with our guide and learn more about Chilean cuisine, history and culture.
2. Our two day tours of Easter Island were fascinating. Our guide, born and raised on the island, was passionate about Rapa Nui culture and impressed us with his knowledge.
3. We spent one day at a polo club and estancia north of Buenos Aires which was like a piece of heaven on earth. This was set up by our travel agent and we really did not know what to expect going in but were blown away. From the afternoon tea, sunset horseback ride, gourmet dinner and breakfast, authentic Argentinian barbeque and polo lessons, we could not have asked for a better experience. We only wished that we had had time to stay longer!
Nothing. We were pleased with everything.
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