The trip was excellent - despite some minor challenges along the way, our agent and her team provided fantastic care in ensuring our family had a wonderful holiday. The attention to detail, understanding of our requests as well as customer delight (recognizing birthdays in our family that happened during the holiday) - only served to demonstrate that we received what we paid for. Would fully endorse using this service again if traveling in Italy.
The diversity of sights and experiences - from cooking classes to private tours to snow tubing in August in the Alps
Fewer locations - we would have stayed longer in Lake Maggiore (avoided Como due to touristy feel) and extended some time (one day more) in Zermatt, Switzerland.
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