Our travel planners were attentive and responsive. They were attentive to details and kept us apprised of changes as they happened. They provided a wonderful itinerary after we had discussions of what would be of most interest to our family - including our two daughters (ages 12 and 14). It seemed like they checked in with our local guides after each excursion, which is very nice. If we needed to adjust a time or tour, they did so immediately and let us know the update.
We had the pleasure of attending an intimate concert atop the Salzburg fort during sunset...just spectacular! Also, our visit to UNESCO World Heritage site - Cesky Krumlov was just precious. The hotel visits were all comfortable and had excellent service. Even though our bags did not make it on the first leg, they were delivered by the second day to our hotel in Prague and the front desk was more than attentive. Very good service. Our drivers at all points of the trip were timely and drove carefully and had the utmost professionalism.
Stayed in Prague longer and taken some extra time in Cesky Krumlov and Hallstadt (taking time from the Vienna portion of the trip).
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