The trip was well planned, communication with the company was very good, the guides and drivers were excellent, and the hotels were very good. The assistance once we were in Italy was also excellent.
The only reason to give 4 stars instead of 5 is the cost, which seemed somewhat high, but that is just my opinion.
We especially enjoyed the Turin portion of the trip, it is a hidden jewel of Italy. The Egypt Museum, Royal Palaces, and Piedmont wine tour were excellent.
The castles in Switzerland and the chocolate factory were also highlights.
I would make sure that the hotels have a room ready when we arrive, or adjust the pickups so that we arrive after checkin time. It is inconvenient to have to store baggage, use the hotel toilets to freshen up, and then find something to do for 2 hours after you arrive at the hotel to check in.
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