This travel agency was very helpful. We had an issue with the transfers between cities. The vehicle was not adequate for 8 people and driver. We did address our concerns with one of Jay Way's contacts in Eastern Europe. He was able to arrange two vehicles for two transfers, which were 7 hour days. That made a difference for us. We thought we were going to be in a bigger vehicle from the beginning. everything else was good.
We had wonderful guides in each city who provided lots of valuable information and recommendations for us. We enjoyed the Salt mine tour in Poland, the dinner cruise in Budapest and the Mozart concert in Vienna.
I would make sure that the transportation between the cities was adequate so that everyone was comfortable and could see out of the windows. I would also spend a bit more time in Salzburg and I would look at accommodations in Prague to be out of the main action of the city, i.e. on the side of the river that the castle is located or something like that.
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"We loved our travel route and our private drivers. The cities we visited were outstanding..."
"The travel company staff and their in-country representatives could not have been more customer service focused."
"Made very good recommendations on cities, sights, and hotels."
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