Spectacular travel agency! They were great at asking about our preferred lodging and interests and finding activities for us to do accordingly. They automatically added drivers where necessary. They kept us informed if the downstream vendors changed plans. And the itinerary they sent us had every detail and contingency present and easily accessible. It was completely seamless.
We went to Paris and Prague and the best parts of our trip involved the various tours that we took. This agency obviously knows all the best guides and tours to take, and these raised the vacation from a good trip into a GREAT trip! That alone is worth having them make the arrangements for you. I like planning my own vacations and all the details...but they are much better at it than I am! Plus, they are able to get you VIP access to places the average tourist doesn't even know is possible!
The only thing we would do differently involved the Prague Cafe Culture tour. If you like listening to poetry and short prose passages, it would have been perfect, but alas, we are not poetry and prose afficionados. Nevertheless, it was enjoyable talking to our obviously very knowledgeable guide and learning about that part of the cultural scene and seeing the different cafes and trying different items. The other issue was that it was the only tour that we did where we also had to pay for our own food and drink. With all our beer and wine and market tours, we didn't have to pay separately. It wasn't really a problem, just a surprise more than anything.
This was a very minor hiccup, and will not keep me from using this company. In fact, I am working with our agent right now on a trip to Greece and I will use her again when we return for a wine country Tour-de-France!
If I could, I would give them more than 5 stars. They are that good.
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