This Italy travel agency-Valentina-was great. She accommodated all of our wants and needs, even when we kept changing our arrival/departure dates! The hotels were great as were the tours.
Everything was memorable, from the ancient ruins, the statue of David to the canals of Venice. We loved it.
I would try to have some air travel points so that we could upgrade to First Class. The long flight was brutal with not much leg room!
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