The travel company staff and their in-country representatives could not have been more customer service focused. From the first inquiry about travel options to the last person who took us to the airport at the end of our vacation, every contact was there for us. I could not have been happier with their prompt responsiveness, planning flexibility, punctuality, politeness and ability to make the trip a richer experience because of their knowledge. The only caveat would be the phone they provide in-country. It was a bit “old school” and not intuitive to use for texting. Could have used a bit more instruction on how to use the phone. Otherwise, a fantastic experience. Would highly recommend to others. And I would use this company for future trips.
We enjoyed the individuality of each property we stayed in. Likewise, our private excursion guides were knowledgeable and definitely enriched our experiences.
The country was beautiful, the people warm and helpful. We had perfect weather. And the food was fresh, local, and very well prepared. I enjoyed the recommended pairings of local wines.
I might consider staying longer in a couple of “central” locations and branching out out from there via ferry or car to see more of the countryside and small towns.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
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