4+ stars. Very patient, knowledgeable, and kind staff. Our primary local contact was excellent. Our online coordinator was excellent as well. The excursions were a lot of fun and the guides also superb. Having the local phone was reassuring and convenient.
A few issues:
- My wife got sick the morning after our cooking class in Konavle. Not sure the cause but probably the seafood.
- The group tour of Montenegro was a very full bus. Some guests had to split up their couple or complained of lack of space on the bus. Window seats were limited and first come first serve. A larger vehicle with larger windows would have been ideal.
- Some of our transfers were a bit late. Never terrible, but it was stressful and they would then speed to get us to our destination.
Overall excellent, just some of the on-the-ground experience could have been improved.
- Cooking class in Konavle
- Tour of Diocletian's Palace
- Day trip around Montenegro.
Do a bit more research and planning prior to the trip. Try to add a few days.
Travel Company's Comments
Thank you for your detailed feedback. Was very happy that you had such a great experience with us and our local staff in Croatia. Sorry for the small issues you encountered, looks like most were out of our control but glad to provide some follow up as I have since investigated this with our staff.
As you mentioned with your wife getting sick, it's always hard to say from where and when that could have occurred.
With the group tour of Montenegro, since it is a small group tour those can fill up quickly. However the numbers are still small enough that you get a more personalized experienced since we do not offer large coach bus tours. Unfortunately it is difficult to determine in advance whether the bus will be full so seating is at a first come first serve basis.
My apologies that some of the transfers were a bit late but glad to hear you got to where you needed to go on time in all cases.
Thank you again for your excellent review and hope to have you as our guest again in the near future.
Each review is written by a verified traveler who was matched by Zicasso to the reviewed agency. Traveler must have purchased and traveled.
Zicasso matches you with the world’s best travel specialists.
Get Your Trip Planned
"I have so many good things to say about this travel agency. Planning the trip with them was so easy and fun."
"The itinerarary planned for us was excellent...It was very comforting to have a local agent being available for us to contact...
"We had wonderful time on our trip..."
Copyright © 2021 Zicasso, Inc. All Rights Reserved. CST 2124858-50.
Headquarters: 650 Castro St., Suite 120,
Mountain View, CA 94041, USA