Our agent was fantastic to work with and very patient with me. She took the time to educate me on the advantages and disadvantages of choosing a place to visit. There were certain parts of our trip that required some unique planning with people arriving from different cities and different daily agendas. Our agent made excellent suggestions on how to get to each place of interest, which allowed us to make full use of our time. Every pickup/drop off on the itinerary was on time and as promised. In most cases, she could send us pictures or websites, so we could review the place/tour we were most interested in. I would highly recommend using this agent for any of your Balkan visits.
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