Our travel agency did a great job. We started planning our trip to Costa Rica fairly last minute (just three weeks prior to our departure date). They contacted us promptly after I put in the inquiry. One thing that I really loved is that the travel agent really listened to the type of vibe that I wanted for the vacation and was spot on in translating that into a perfect itinerary for us. When we arrived Albee gave us a welcome call and the day that we were leaving the called us again to wish us safe travels.
The vendors that they worked with were fantastic!!! They were always on time (and most of the time they were early). They were all very knowledgeable about the country and the particular activity that we were engaging in. They were always friendly and willing to talk to you and answer all of your questions. We had only private tours, so it was usually just me, my boyfriend, the guide and a driver. The driver and guide were so flexible with us as a result. They never rushed us and allowed us to spend as much time as we wanted wherever we went and I really appreciated that.
I can't speak more highly of the accommodations that our agency set us up in. We traveled first to La Fortuna near the Arenal volcano and stayed at Heliconias Nature Lodge in a treehouse room! After a few days, we went to the Papagayo Peninsula and stayed at Casa Conde. The hotel we stayed in at each location was top notch. The service was lovely at both, the food was amazing and the rooms were very comfortable.
During the trip we wanted to make a few changes to our itinerary and our agency was very responsive and able to help us do that. Overall I had a very positive experience with this company and I am going to recommend them to my friends and family.
The hotels! Costa Rica has a lot of really wonderful outdoor activities and I loved taking part in them but coming back home each day to such high quality resorts was really wonderful. I also really loved our tour guides and drivers because they were so knowledgeable and accommodating.
The only things that I would do are that I would stay longer (one week was not enough) and maybe try to go down to the Southern city of Limon because I heard that the Jamaican influences make it a very interesting community.
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