When we first contacted our travel agency I gave them a list of places we wanted to see. They quickly e-mailed us a preliminary itinerary with pictures and an assortment of activities. We then changed the schedule a little (we added a flight back to San Jose from Tortuguero) and included some more activities. Our travel agency was supportive and considerate. They gave suggestions and comments when asked but were never dominating. We asked for private transportation as much as possible. They accommodated this with only one bus trip down to Tortuguero. All of our hotels highlighted Costa Rica's natural beauty. Our favorite was El Castillo in Tortuguero. During the trip we called them once to add an activity. This was acompIished within five minutes and we had a new activity for the next day. The whole trip ran smoothly. We never had a problem with activities or transportation. It all ran like clockwork. They met us at the airport when we arrived and called to see how the trip ended when we left. We can recommend this company without reservation and wish them well as individuals and in business.
It was hard to pick out any one activity as the best. The zip line activity was the most exciting but seeing a quetzal in the wild was the most memorable. We will always remember our boat tour of the jungle at Tortuguero and Sky Walk at Monteverde as well.
The only changes we would make would be to add a day each around Arenal Volcano and in Puntarenas Province on the Pacific Coast.
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